Privacy Policy for Recharge Mobile Massage

• Privacy Policy

Effective Date: 01/11/25
Business Name: Recovery Mobile Massage
Contact: 

Email RM.massage@hotmail.com

Phone: 07446065139

last update: 09/10/2025

Welcome to Recharge Mobile Massage
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information about you when you use our mobile sports massage services, website, or booking system.

By using our services, you agree to the terms set out in this policy.

Recharge Mobile Massage is a UK-based mobile massage therapy service providing sports and remedial massage treatments.

Data Controller: Recharge Mobile Massage
Email: RM.massage@hotmail.com
Phone:  07446065139

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We collect personal and health-related information to deliver safe and professional massage treatments. This may include:

• Full Name
   
• Contact details (address, phone number, email)
   
• Date of birth
   
• Emergency contact information

• Relevant health history, medical conditions, and injuries
   
• GP or healthcare provider details (if applicable)
   
• Massage treatment notes and session history

• Appointment details and history
   
• Payment records (processed securely via [e.g., Square, Stripe, PayPal])

• Website usage data (e.g., IP address, browser type, time spent on pages)
   
• Messages or enquiries sent via our website, forms, or social media
   

• We only use your personal data for legitimate and necessary purposes, including to:

•             Provide safe, effective, and tailored massage treatments
   
• Manage bookings, payments, and communications
   
• Keep accurate client and treatment records
   
• Comply with insurance, tax, and legal obligations
   

We never sell or share your information for marketing purposes.

Under UK GDPR, we process your personal and health data on the following lawful bases:

• Consent – you have given clear consent for treatment and record keeping
   
• Legitimate Interest – to provide professional services and manage our business
   
• Legal Obligation – to comply with professional, tax, or insurance regulations
   

We are required to keep client and treatment records for a minimum of 7 years after your last appointment (or until age 25 if the client is under 18 at the time of treatment).
After this period, data will be securely destroyed or deleted.

We take appropriate technical and physical security measures to protect your data:

• Digital records are stored securely on encrypted, password-protected devices.
   
• Paper notes (if used) are stored in a locked and secure location.
   
• Mobile devices used for business communication are protected with secure passwords.
   

Your information will only be shared when:

• Required by law (e.g., a court or regulatory body).
   
• Necessary for insurance or professional supervision (with minimal identifying data).
   
• You have given written consent to share information with another healthcare provider.
   

Under UK GDPR, you have the right to:

• Access your personal data
   
• Request correction or deletion (where legally permissible)
   
• Withdraw consent for data use
   
• Request a copy of the information we hold about you
   
• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled:
  🔗 www.ico.org.uk
   

If you wish to exercise any of your rights, please contact us at:
📧 [Your Email Address]

If our website uses cookies, they are used only to improve site functionality and user experience. You can control or disable cookies through your browser settings at any time.

We may also use anonymous analytics to understand how visitors interact with our website (e.g., Google Analytics).

We may update this Privacy Policy occasionally to reflect changes in legislation or our business practices.
The latest version will always be available on this page with the updated effective date.

Amy Welham
Recharge Mobile massage
📧 Email: RM.massage@hotmail.com
📞 Phone: 07446065139
🌐 Website: www.rechargemobilemassage.co.uk